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State – Local Government & Education

Integrated Communications and Collaboration Strategies

Integrated Communications Collaborative Strategies

Unify Communications and Customer Collaboration for Improved Stakeholder Satisfaction

In today's business environment, companies have to do more with less while improving stakeholder satisfaction. A primary attribute to improving stakeholder satisfaction is responsiveness. There are many forms of communication that an organization can leverage, including telephones, mobile phones and smartphones, email, instant messaging, collaborative file sharing and presentation, and video conferencing. Yet, with choice comes complexity. GDC's seasoned business and IT professionals can help navigate through all the options and devise a sound, unified communications and collaboration strategy. We also provide the ongoing support necessary to keep your communications infrastructure optimized and your business running smoothly.

Enterprise Service Offerings

  • Improved customer satisfaction and retention by being responsive to their needs
  • Ability to securely collaborate with customers, suppliers, partners and other stakeholders — across the street or around the world
  • Accelerate decision making by being able to quickly connect with others
  • Ability to transform processes by integrating real-time communications with business applications

GDC Collaboration Services

  • IP Telephony: IP telephony provides an integrated and unified communication architecture that improves employee productivity, stakeholder interactions and lowers operating expense. IP telephony systems are built from data networking protocols that permit a seamless integration with email and other business applications.
  • Instant Messaging: Instant Messaging (IM) applications are becoming more ubiquitous in businesses today. IM provides a conduit for reaching people quickly in real-time. IM is a complementary technology to email. Initially only available via the public Internet, IM applications can be built within corporate walls ensuring the security and protection of your information assets.

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Email GDC or Call (866) 966-4562 Between the Hours of 8am–5pm (Mon–Fri) for Immediate Assistance.