Dept of Emergency Services/911 Offline Dispatch System, Streetflex (PDF)
Streamlining 911 Dispatch Operations in York County with GDC’s Innovative Two-Part Solution
4 Min Read
GDC has engineered a comprehensive two-part solution to enhance 911 dispatch operations in York County. This solution includes an offline-capable desktop application for dispatchers, developed with the Windows App SDK for Windows 10/11, allowing them to access and search for street and commercial property information essential for dispatching. The app synchronizes periodically with a backend web-based records maintenance system, ensuring up-to-date information. Complementing this is a central web application for record maintenance, built with ASP.NET Core and React, featuring a Material UI interface for ease of use. This web app streamlines record management, eliminates the necessity for local software installations, and improves security and audit capabilities through user accounts. Both components are crafted in C# .NET, empowering York County to potentially handle maintenance with their internal resources. This dual-faceted approach not only simplifies record management but also provides a modern user interface, extended support from Windows, and enhanced control and security for the county’s offline dispatch system.
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