Managed IT Services Plus Proactive Monitoring to Improve Health and Security
Discover the Freedom to Focus on Running your Business
At GDC, we help businesses proactively manage and protect their information technology.By hiring GDC as a Managed IT Service Provider, you gain the freedom to focus on running your business. IT Infrastructure is a company’s most valuable asset, but it requires enormous amounts of time, money, and manpower to manage effectively. Our Managed IT Services offer clients peace of mind with scalable solutions to fit their business. GDC can offer access to a team of highly skilled industry experts as an efficient solution to all IT needs, supplement existing IT teams to take pressure off an in-house department, or extend services beyond business hours for 24/7/365 coverage to ensure information is secure and urgent issues can be addressed around the clock. By giving GDC the opportunity to manage IT infrastructure, you are investing in a knowledgeable team who will place the highest priority on keeping sensitive information safe from threat actors. For more information, contact us for a free consultation or IT health check.
Managed IT Support Services Offered
GDC offers a comprehensive range of IT support services that you can choose from based on your business’s unique objectives. Our IT management services are tailored to meet your needs, enabling you to get the most out of your technology’s capabilities.
Fully Managed IT Services
Managed IT services offer the right combination of services and options for any size business — all for an affordable and predictable monthly fee.
GDC Managed Service Agreements (MSA) offer peace of mind with professional and personalized IT care for your business. Relax knowing that our certified technicians will concentrate on your IT systems so you can focus on your business. Whether you’re deploying new systems or re-purposing old systems, we identify your unique needs and develop a customized plan to resolve immediate and continuing IT challenges.
Proactive IT Service Monitoring
Our technicians continuously monitor your systems and data. The entire team and team lead receive critical notifications during all hours of the day to heighten visibility.
We’re firm believers that IT service is more than damage control. With our monitoring tools, our customers often get a phone call from us before they even know there’s a problem. When your business operates with business-critical applications, we can provide emergency response before an issue arises with while-you-sleep alerts. GDC helps you prevent and resolve IT concerns before they affect your business.
Business Application Support
At GDC, we believe end-user applications are essential to everyday operations. Within the evolving business life cycle, business applications and assets are becoming more and more critical to operations.
As a part of our Managed Service Agreements (MSA), GDC’s Business Application Support services support the entire application life cycle. We cover application conception, design, and deployment through service, renewal, and disposal. Our Business Application experts work directly with your vendors, bridging the gap between you, your application and the vendor assuring that technology is in capable hands, and that you will get the best result each time.
Operating System Support and Maintenance
Navigating life cycle support of operating systems is daunting. GDC incorporates new operating system versions as vendors announce them.
Our engineers will perform common administrative functions on your behalf. They provide one-stop maintenance services, including software versioning and security patches. We also can help identify performance-enhancing opportunities within your base operating system. Our managed IT solutions deliver the security defense and round-the-clock troubleshooting and support. Don’t worry about applying the latest patches, updating devices with the latest anti-virus tools, or keeping servers compliant with corporate access policies — we’ll do it for you!
What Are the Benefits of Managed IT Services?
IT management services offer significant advantages to businesses large and small, making their jobs easier by providing comprehensive IT control and support. When you book managed IT services with GDC, you can expect all of the following benefits:
Your business is constantly growing and changing. That’s why managed IT services give your company the flexibility to scale your level of IT support up or down depending on your changing needs. These scalable solutions enable your business to better accommodate change and obtain the most effective resources for your position.
Reduced IT Costs
Hiring an in-house IT staff can be an expensive feat. Taking on these full-time employees means pouring funds into salaries, benefits, insurance, and training. You avoid all of these labor costs when investing in managed IT, significantly reducing capital expenditures that come with in-house systems management.
IT support services focus on improving processes with results-driven strategies, helping your company achieve better outcomes. They enable organizations to improve their IT escalation processes, meet customer service standards, and proactively manage key technologies, ultimately increasing operational efficiency.
Investing in managed IT services means leveraging the experience of highly trained technology professionals. Our qualified staff has the extensive knowledge, skills, and resources needed to manage your IT with optimal efficiency, providing the best results for your business.
Why Choose GDC for IT Support Services?
GDC is proud to have served as a trusted IT services provider for nearly 30 years. We’re dedicated to providing organizations with high-level IT services while building meaningful customer relationships that last.
When you work with us, you’ll experience all of the following benefits:
Subject Matter Expert Assistance
100% U.S. Based
Around-the-Clock Coverage Available
Customized IT Support Solutions
Improved Customer Experience
Get Started with Our IT Management Services Today
If you’re looking to minimize your IT responsibilities with expert managed IT services, GDC is your solution. We specialize in providing tailored IT solutions for small businesses, enterprises, government agencies, and everything between.
Contact our experts to get a quote or book your free remote or on-site IT health check today!
Data Backup & Business Continuity
Networking & Infrastructure Services
Security Threat Management
Voice & Unified Communications