Transforming Legal IT Services for Your Law Office
Industry Solutions to Manage a Law Firm’s Technology and Critical ApplicationsWith many business applications and access requirements, the legal services industry requires maximum flexibility without compromising security or speed. GDC understands each firm has unique needs. We support your existing IT environment or recommend upgrades tailored to our clients’ unique practice needs, rather than requiring you to adapt to a one-size fits all offering. Our professionals understand the significance of downtime to a busy law firm. We provide a proactive approach to managed IT services and support, including real-time monitoring and management of IT systems, allowing us to prevent challenges before they arise. To learn more, contact GDC to request a free consultation.
How GDC Can Help With Your Law Firm IT Services
GDC has a wide range of options to help reduce or eliminate your technology support pain points.
Technical IT Service Desk
GDC’s Technical IT Service Desk is an ideal solution for hardworking legal professionals. Choose the level of support that’s right for your practice from our flexible options, including:
- Full service: Our team provides a centralized end-user contact point for all IT support. This solution is helpful for firms needing more scalability and support than their current IT structure offers.
- Supplemental: We handle the level-one calls like password resets, troubleshooting, and hardware issues. As a result, your existing IT professionals can focus on growing your business through more strategic digital initiatives.
- Overflow: GDC agents support your in-house team when help is in demand. Additional calls route directly to our U.S.-based representatives to provide end-user support with limited delays and inconveniences.
As an attorney, you put in long hours to protect your clients’ rights. Your days may not always end at 5:00 p.m. or be limited to Monday through Friday. Every business encounters the occasional information technology (IT) issue. No matter the frequency or level of support required, it’s crucial that these IT issues are handled as quickly and efficiently as possible.
Security Threat Management (STM)
Robust security protocols are a must when dealing with confidential information. GDC works with legal practices to monitor, identify, and stop these threats to sensitive data. As a result, you reduce the potential for financial costs and damage to your reputation from a breach.
Our STM services enhance your security posture through approaches like system monitoring and incident response support and containment. GDC uses the most robust applications and latest methods to detect and prevent incursions by bad actors. We further support these measures with dedicated STM resources and knowledge for full-scale asset protection.
Voice and Unified Communications
As a busy law professional, you spend a lot of time speaking and conferencing with clients and other attorneys. GDC can help streamline your voice and unified communications for better efficiency and simple-to-use solutions.
Our team crafts custom strategies for video and teleconferencing, messaging, and more. We also provide cabling services to take advantage of technology like Voice over Internet Protocol (VoIP) telephony and can integrate multiple lines and offices for a seamless experience.
GDC knows business often takes place away from your office. You may be working from home, a courtroom, or a client’s location and still need access to vital resources. Our team makes that possible with cloud computing. We’ll help you design, choose, and migrate to cloud-based solutions for secure access to the latest technologies from any location.