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State – Local Government & Education

Managed Desktop Services

Managed Desktop Services

Increase Business Efficiency and User Productivity with Managed Desktop Services

GDC's Managed Desktop Services (MDS) enables your business to reduce costs and increase return on investments by providing the right people, processes and technology.

Utilizing GDC's Managed Desktop Services will get your end-users productive on new desktops by providing cost-effective infrastructure support for your business. We understand that the challenge you face extends well beyond the physical deployment of equipment. Our team of technical specialists utilizes imaging tools, customized scripting and proven management strategies to help successfully navigate your desktop transitions. We are equipped to manage the entire lifecycle of procurement, staging, hardware and software, deployment and retirement of IT desktop assets.

Before deployment, we thoroughly review the environment that will be impacted to ensure seamless implementation. Our team collaborates with you to understand your business needs, preventing unforeseen challenges and validating resolutions. We understand your funding cycles and budget parameters to refine the procurement process that yields the right inventory at the best time.

Increase your IT proficiency with advanced hardware tools, image management and customized IT training. In today's environment of rapidly changing technologies, we offer scalable solutions to manage the growing number of client devices so requirements are met immediately, allowing you to focus on your business.

Service Features

  • Complete desktop management & deployment solution
  • Advanced hardware & tools for increased IT proficiency
  • Hardware environment standardization & simplification
  • Image management solutions
  • PC management improvement through cost-effective desk-side support
  • Streamlined equipment deployment, setup & recovery
  • Complete inventory & device management
  • Value-added support for fault notification & hardware inventory reporting
  • Support 24x7x365 to increase uptime at work, home or on the move
  • Customized IT training and orientation for the end-user

Business Impact of a Poor Deployment Solution

Hard Costs Soft Costs
Increased manpower
 
Organization-wide deployments not feasible
 
Increased costs of hardware acquisition due to lack of standards Increased complexity of support
 
Loss of productivity for end-users
 
High risk of costs associated with human error
 
  Inability to track corporate software/licensing assets
 

 

Business Impact of an Effective Deployment Solution

Hard Benefits Soft Benefits
Increased leverage in negotiating with vendors Streamlined, repeatable process
 
Cost savings through asset and license management Reduced time to troubleshoot
 
Decreased requirements for IT support for deployment Reduced risk of human error
 
  Quick delivery of standard imaging
 

 

 


Request a Free Consultation Today.
Email GDC or Call (866) 966-4562 Between the Hours of 8am–5pm (Mon–Fri) for Immediate Assistance.